The Operational Excellence Communications Manager will support all aspects of internal communications related to the newly-established Operational Excellence team within Houghton Mifflin Harcourt (HMH). The scope of communications will include project-focused, organizational, process improvement, technical, departmental, and executive. In this role, the Operational Excellence Communications Manager will be required to synthesize information shared during project team meetings, executive sessions, and other forums in order to create communications that will connect and resonant with a variety of audiences within HMH. This will require a structured, multi-layered approach given the information needs to be customized as it is shared with all levels of the HMH organization. The Operational Excellence Communications Manager will also interface with groups across HMH to understand other initiatives under way and ensure alignment and appropriateness for communications as it relates to Operational Excellence.