Communications Manager - LATAM


Be a part of the Subway® Group – the world’s largest quick service restaurant franchisor and recognized leader in the Quick Service industry. With more than 44,000 restaurants in over 100 countries we continue to add talent to our team at our Regional Office for Latin America and the Caribbean in Miami, Florida.

Position Details

Communications Manager - LATAM
South Florida
Miami, FL

The Communications Manager will be responsible for developing and executing of internal communication plans for the region. Overseeing the creation, distribution and archiving of all internal communications that is presented to the Subway system. Lead Incident Management Team for the LATAM team.

Position responsibilities include but are not limited to:

  • Responsible for development and execution of internal communication plans. Deliver effective, relevant and timely communications in vehicles such as STS, Subway Partners, Sandwich Artist News to constituents by creating and managing editorial content and processes, compelling headlines and layouts for various media. Provide direct consultation and content development support for the different departments to fulfill their team communication objectives. Responsible for country specific Subhub intranet content. 
  • Manage the research, writing, editing and reporting and processes to ensure that there is high level of output and consistent improvement. Track metrics that will help increase productivity and reader/viewership. 
  • Play an integral role in the development and execution of communications strategies for store level employees. Look to constantly improve Sandwich Artist News content and readership. Find new and innovative ways to reach store level employees. 
  • Lead Incident Management Team. Own the IMT process, work with all relevant parties to improve process while staying aligned with European wide process. Increase IMT awareness across the organization. Function as decision making team together with Country Director. 
  • Provide input on content and messaging for company events and presentations such as webcasts, conventions and meetings and video and employee communications. Work with HQ to coordinate video/media communication needed for conventions and field meetings. 
  • Work closely with PR Manager ensuring consistency on all internal and external messaging and identify cross-functional communications opportunities. Cover Special projects and working with cross functional areas to support communications plans and needs.

The successful candidate will have:

  • BA or BS English, Journalism, Communications. 
  • Must be BILINGUAL (English & Spanish); Portuguese is a PLUS
  • 5-7 years of experience

Experience necessary for effective job performance:

  • Computer Skills with Excel, Word and Power Point, 
  • Communication, phone and negotiation skills are required. 
  • Must be able to multi task and coordinate. 
  • Excellent interpersonal and communication skills, strong detail oriented and organizational skills. 
  • Excellent Written Skills 

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