Associate Director, Marketing Support


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Position Details

Associate Director, Marketing Support
Central and Northeast Florida
Orlando, FL

The Senior Marketing Communications Specialist is responsible for providing world-class marketing services for prospective and existing Academic Partners. The SMC may develop or work with various internal/external teams to identify, manage, and deliver services such as: the design & deployment of partner opportunities, account management, marketing strategy, messaging, creative, project and identity management. The SMC utilizes strong marketing and communications skills & services to optimize partner relationships to exceed results. The SMC may be allocated to focus on a particular component of the marketing life cycle and or service. This is Management level position which requires expert knowledge and the ability to work independently. Recognizes when a decision is needed for problem solving, analyzes the situation and makes independent recommendations and decisions.

General Responsibilities:

  • Provides World Class Marketing Client Service Management by creating synergies with internal teams and Academic Partners which empower us to exceed our objectives. 
  • Helps to provide oversight on the planning, implementation, development and or servicing of new marketing ideas for Academic Partners & internal teams. 
  • Manages communications projects for various components of the marketing life cycle or services. 
  • Helps to develop, execute and/or provide service management of marketing objectives. 
  • Prepares & presents materials/findings both internally and externally for the marketing communications area he or she supports. 
  • Provides Academic Partner insights and strategies which help enable internal & external teams deliver results that exceed objectives 
  • Creates buy ­in from multiple constituents in a collaborative cross-­functional environment 
  • Hires, coaches and develops high-performing teams

General Qualifications:

  • 4-year degree from an accredited institution in Marketing, Business Administration or related field, OR appropriate combination of education and significant experience. 
  • Professional oral and written communication skills for effective relationship development/management and presentations with stakeholders 
  • Proficient with Microsoft Office 
  • Superior attention to detail, excellent organizational & project management skills 
  • The ability to multi-task, and work well under pressure with tight timelines 
  • Experience with cultivating, nurturing, and on-boarding new clients and or business 
  • Experience developing, adjusting as necessary, and implementing unique account management strategies which exceed client and business objectives

Supervisory Responsibilities:

  • Direct Team Management Responsibilities

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